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I have found Brid Bourke to be an exceptional professional in the design, development and implementation of tailored solutions that met my needs and the needs of the organisation

Senior Director & General Manager Alkermes Gainesville LLC

Conflict Management

Overview
This programme will assist you in identifying, analysing and managing conflicts, deal with difficult people and settle disputes amicably. Participants will learn to apply conflict resolution skills in order to handle communication problems and personality clashes.

Learning Outcomes
By the end of the course participants will be able to:

Content

Duration: Two days
This course outline is just a sample of the type of programme that we provide. Each course can be tailored to your suit your companies competencies.