Finding it a demanding time of year? Find some simple tips to help you cope better here: http://t.co/XoloV5cf

What I have enjoyed most with BBA is that they take the relationship with their client beyond a narrow definition of service. I can personally recommend BBA as a great learning and development provider

Talent Manager, Dell

Conflict Management

Overview
This programme will assist you in identifying, analysing and managing conflicts, deal with difficult people and settle disputes amicably. Participants will learn to apply conflict resolution skills in order to handle communication problems and personality clashes.

Learning Outcomes
By the end of the course participants will be able to:

Content

Duration: Two days
This course outline is just a sample of the type of programme that we provide. Each course can be tailored to your suit your companies competencies.