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BBA Training have supplied us with quality training strongly reflecting the needs of our managers and other key personnel.

APC by Schneider Electric | Learning and Development Manager

Conflict Management

Overview
This programme will assist you in identifying, analysing and managing conflicts, deal with difficult people and settle disputes amicably. Participants will learn to apply conflict resolution skills in order to handle communication problems and personality clashes.

Learning Outcomes
By the end of the course participants will be able to:

Content

Duration: Two days
This course outline is just a sample of the type of programme that we provide. Each course can be tailored to your suit your companies competencies.